Privacy Policy

Biotrax is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. We are a registered Data Controller and seek at all times to comply with the Data Protection Act 1998.

The information we collect and how we use it

When you register we need to know certain information about you to enable us to provide our service to you. We gather this information to allow us to process your registration, and in particular to process details of any medical trials that you have expressed an interest in. This information is then used by us to communicate with you and provide the service in general.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the service. We may contact you by e-mail to ask you for your feedback and comments. We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you.


When you supply any personal information to us we have a legal obligation towards you in the way we use those data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else.

If you would rather not receive this information, then use the mandatory OPT OUT function supplied on the eligibility test .

How we protect your information
The internet is not a secure medium. However we will ensure that all personal information supplied is held securely, in accordance with the Data Protection Act 1998. We have adopted a security policy as set out here

Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

Updating your details
We shall from time to time send electronic mail to you, for the purpose of informing you of changes or additions to, or of any’s services. You may opt out of this notification service by replying to the electronic mail that was sent with the word “unsubscribe” (without the quotes) in the subject line.

Your consent

By submitting your information you consent to the use of that information as set out in this policy and in the terms and conditions. By accepting this privacy policy you agree to the processing and disclosure of the Personal Information to clinics inorder for us to provide the service.

How to contact us
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to